Bring a Pet Help Desk to Your Area
You do not have to build one. Run a local Pet Help Desk for your community on the network we already operate. Your area gets the shared toll-free Pet Help Desk number plus a dedicated local number, so families reach a real person who can help before they surrender a pet.
You Do Not Build One. You Join Ours.
A separate help desk in your area would be its own island, with its own number and its own records, disconnected from everyone else. That is the problem the network exists to end. Instead, you get a local Pet Help Desk that runs on the system we already operate. Families in your area call, you answer for your area, and every call lands in the same shared system the whole network uses. We do not compete. We connect.
From Call to Follow-Up
A family calls
Anyone in your service area calls the toll-free line or your dedicated local number.
The call routes to you
Our assistant asks the caller's state and county and sends your area's calls to you.
You call them back
You get a notification with the caller and the need, and you reach out, or take the call live when you are available.
Everything is logged
Every call is recorded in the shared system, and you get a report of your calls by type and area.
What You Bring
The system is ours. Here is the part that is yours.
A signed agreement
A short confidentiality agreement and a partner agreement to join the network. We walk you through both.
Someone to answer
A person or small team to return calls for your area, and the hours you can cover. It can be one person to start.
A commitment to follow through
Log each call and stay with the family until it is resolved, the way the whole network works. A call closes when it is solved, not when it is answered.
One consistent message
We give you a short operator guide and training so your desk and ours give families the same answers.
Simple, Honest Pricing
Enough to keep your desk running, and no more.
If your desk also texts families, a small carrier registration fee may apply, and we will walk you through it. The fee keeps your desk running. The help your community gets is always free to the families who call.
Want a Pet Help Desk for Your Area?
Let us talk about whether a local desk fits your community and how to set it up.
Book a Call